Quality Policy
Quality
This is our core value for any products we deliver
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Satisfaction
Customer feedback is the most important for us
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Improvement
Continuous improvement is key factor for high quality parts[/basel_info_box]
The quality policy of NTT Group is based on a well-established tradition of production with a high quality level and an aim to hold the leading position within mechanical transmission.
Our quality policy contains the following main issues:
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We are to deliver products that hold correct quality level, correct in time, to the correct delivery address and to a competitive price level. Thus we shall meet our customers demands and expectations.
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Our ambition is to create long term customer relationships.
Our approach to do so:
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By constantly improving the quality management system, our products and processes, we will develop the business so that we can increase customer satisfaction.
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Management is to support the staff
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Management is to decide relevant and stimulating quality goals which are regularly communicated, followed up and improved.
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We shall have skilled employees who feel responsible for the quality of their work
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Our suppliers and partners are to meet our stated level of quality
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We will work to ensure that each performed delivery is a good reference for future business
Everyone in the company has a shared responsibility to meet our quality policy.
Mölndal 2014-10-22
Berndt Denberger
CEO