Quality Policy

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Quality

This is our core value for any products we deliver

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Satisfaction

Customer feedback is the most important for us

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Improvement

Continuous improvement is key factor for high quality parts[/basel_info_box]

The quality policy of NTT Group is based on a well-established tradition of production with a high quality level and an aim to hold the leading position within mechanical transmission.

Our quality policy contains the following main issues:

  • We are to deliver products that hold correct quality level, correct in time, to the correct delivery address and to a competitive price level. Thus we shall meet our customers demands and expectations.

  • Our ambition is to create long term customer relationships.

Our approach to do so:

  • By constantly improving the quality management system, our products and processes, we will develop the business so that we can increase customer satisfaction.

  • Management is to support the staff

  • Management is to decide relevant and stimulating quality goals which are regularly communicated, followed up and improved.

  • We shall have skilled employees who feel responsible for the quality of their work

  • Our suppliers and partners are to meet our stated level of quality

  • We will work to ensure that each performed delivery is a good reference for future business

Everyone in the company has a shared responsibility to meet our quality policy.

Mölndal 2014-10-22

Berndt Denberger
CEO

NTT Group Quality